Please see the videos below for the most common problems that people experiencing when learning to use a e-cigs and personal vaporizers. For any other problems, feel free to stop into either of our locations for help; or call us at 516 399 0606.
How to fill, maintain and troubleshoot your Cutie Tank from VapeNY.com:
If your e-cigarette lights up but does not make any vapor or heat up, the centerpin may not be making contact with your atomizer’s centerpin:
(If you are troubleshooting and you pull the centerpin too hard it can come out. This will destroy your battery. Do not attempt this unless your battery is not working.)